For your convenience we have included a frequently asked question guide of inquiries over the years. If you have a question that has not been answered we encourage you to give us a call, so we can assist you as soon as possible!
LOCATION
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Where is your business located?
We are located off of HWY. 52 at 119 Goose Creek Blvd. In Goose Creek, SC. Zipcode 29445.
Landmarks please?
We are located right behind the Exxon Gas station and Hardee's Restaurant off of Hwy. 52. You will see a Wachovia Bank, and a Denstry business to our very right.
What are your hours of operation?
We are opene d Monday through Saturday, 10 am - 7 pm daily.
ORDERING
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If my dress is not in stock can i order it?
If you are ordering for a party, where four or more dresses are required, absolutely! Please note that ordering can only be done if the style you have selected is in stock. If you need a special order for a party of one, ordering is underneath the managements discretion as several factors vary into the ordering process, as our manufacturers cannot ship one piece, with the exception of bridal or quinceniera gowns. Please enquire though as all cases are different. There may be a circumstance where we can submit your order in with another bridal parties.
How long does it take for my order to come in?
Our order processing time can vary anywhere from 2-4 weeks. If it needs to be manufactured, processes can take anywhere from 2-3 months. 90% of the time, most gowns are in stock and ready to ship a.s.a.p. If you need it right away, please do not hesitate to ask if we can do a rush processing! We try to accomodate all parties the best that we can.
Oh no! My bridesmaids dress isnt the right shade, can we re-order?
Absolutely. If the shade that comes in varys heavily from what was ordered we can re-order. We want all our customers to be happy with their purchases. Please note that due to color processing, a shade that you see in the store will slightly vary to the order that was placed, due to dye variations in each bolt of fabric that is died. Please note that we cannot prevent this, and re-ordering for slight variations cannot take place.
RETURN POLICIES
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What is your return policy?
Unfortunatley there is a strict no refund policy with the purchase of our formals. If you have any inquiries about this please feel free to contact us at during our store hours of Monday - Saturday, 10 am - 7 pm at 843.797.2032.
Exchanges?
For the most part all sales are final, unless stated otherwise. If you have any questions regarding our policies, we encourage you to give us a call during our store hours at 843.797.2032.
